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Telephone: 0121 313 0054
24 hours a day, 7 days a week
It is becoming more popular to release doves as a symbol of love and ‘freedom’. We used doves to make a memorable opening ceremony when the Lord Mayor of Birmingham came to open our new premises in Sutton Coldfield. People remember the gesture and spirits are lifted by this unique event.
Similarly, balloon releasing is increasingly popular and has similar impact on people’s spirits.
We are happy to make such arrangements and obtain any permission required on your behalf.
If you would like your own CDs played during the service at the Crematorium, please observe the conditions listed below. The songs need to be:
If you would like CDs to be played at another venue, then you must discuss this with us and/or your Minister taking the service.
If you would like an Organist, Bugler, Soloist or other musician, then please do not hesitate to discuss this with us.
We understand this and are pleased to offer many special additions to any funeral in order for the service to be truly personalised. Please click on the following links for more information, or contact us should you have a wish we have not mentioned.
There are many ways that we can help to create personalised funerals, even simply candles within the Chapel or Church can make all the difference.
There was a lot of media coverage surrounding the opening of our brand new funeral home in Walmley, Sutton Coldfield.
Grace Mary House was opened on 12th November 2009 by the Right Worshipful the Lord Mayor of Birmingham, Councillor Michael Wilkes & the Lady Mayoress of Birmingham, Mrs Vivienne Wilkes.
There were many special guests in attendance including the Vice President of the British Institute of Funeral Directors and local clergy. A symbolic dove release marked the official opening, and then the chapels of rest were dedicated and blessed.
Based half a mile outside Walmley village centre, the funeral home has a large frontage and enjoys a prime corner position. Major refurbishment involved taking the building back to a shell and then reconfiguring the space to create a large reception, arranging room, general office, preparation area and mortuary. The premises also have two chapels, the larger of which is capable of being used for a small funeral service accommodating up to 20 people. The room can also be partitioned to create two smaller viewing chapels.
Owner, Sarah Wolsey, a qualified and licensed Funeral Director, is passionate about achieving and upholding the highest standards. She says: “I think the industry should be regulated. For us, there was never any question about Daniel Ross Funerals seeking membership of the National Association of Funeral Directors. To my mind, the fact that we are expected to abide by a Code of Practice and that we provide a formal complaints/redress system shows families we are committed to doing the job to the best of our ability. We are also proud to announce that we are also members of the Society of Allied and Independent Funeral Directors and the Association of Green Funeral Directors.”
Specialist CoffinsIf there is a particular kind of coffin which you would like information on, we will do our best to source it for you. For example, in addition to our usual range we can supply:
Please see our coffin showroom, our brochures or contact Daniel Ross Funerals directly.
Your selection of memorial should not be hurried and it is our aim to assist you through every aspect of design and inscription. Memorial brochures are available through our office and our stonemason will be happy to meet with you and discuss your requirements. All our Memorial Masonry is provided by a family firm who places the same importance on client care and service as we do.
If you are planning to use an existing grave for a burial, then the headstone will have to be removed in order for it to take place. We will then contact you with details of further inscriptions and any renovation work to be done prior to it being replaced.
We can also supply smaller tributes suitable for cremation graves, plaques, wedges, tablets and vases.
Personalised funerals can offer a lasting tribute to your loved one. We offer a variety of options from simple background music to the release of white doves.
If you would like your own CDs played during the service at the Crematorium, please observe the conditions listed below. The songs need to be:
If you would like CDs to be played at another venue, then you must discuss this with us and/or your Minister taking the service.
If you would like an Organist, Bugler, Soloist or other musician, then please do not hesitate to discuss this with us.
It is becoming more popular to release doves as a symbol of love and ‘freedom’. As an alternative, families are also choosing to release helium filled balloons. We are happy to make such arrangements and obtain any permission required on your behalf.
If there is a particular kind of coffin which you would like information on, we will do our best to source it for you. For example, in addition to our usual range we can supply:
Please see our coffins showroom, our brochures or speak to a member of staff.
We are able to supply service sheets, book marks, Mass cards and other printed memorial items. Please ask a member of staff to assist you and to show you the extensive range.
Thank you for considering Daniel Ross Funerals at this most difficult time.
Nothing can prepare you for the immediate time ahead but we are here to support you throughout.
If the death is at home, you will need to contact your local GP or possibly the nurses who have been helping you care for your loved one so that they can certify the death, or the paramedics if the death was not expected. When you feel able to do so, you then need to contact us on 0121 313 0054 (24 hour service, 7 days a week) to arrange to transfer your loved one into our care at Grace Mary House. You will always speak to either Sarah or Daniel during this first contact. There is always the opportunity for your loved one to remain at home for a while if other family members are on their way or simply your family just needs to spend time together privately. When you are ready, Daniel and either a male or female member of our team (depending on who has passed away) will come to your home, talk with your family and transfer your loved one into our care. We have the most up to date stretchers and equipment to ensure the transfer is safe and dignified for your family member. Our transfer vehicle is a private estate car with tinted windows for total privacy and added security. Once back at our funeral home, we will call to advise that your loved one is resting within a private Chapel of Rest and to arrange a time to contact you the next day.
We understand the enormity of coming to your home at this heartbreaking time and for the trust we are asking you to place in us in transferring your loved one into our care – this is the absolute reason that you will always speak to Daniel or Sarah during your first call and it will be us in person who will conduct the transfer.
If the death occurs at a nursing home, you will need to give our details to the Matron or a member of staff, who will contact us to arrange to transfer your loved one into our care at Grace Mary House. Should you wish to remain with your loved one at this time, please do so and our funeral director in attendance will offer the necessary support and guidance to you and your family when he arrives. Alternatively, our funeral director will contact you at home, when your loved one and has been transferred into our care and is resting within a Private Chapel, here at the funeral home.
If the death occurs whilst in Hospital, please do still contact us as soon as you are able and feel ready to do so. If the death occurs over the weekend, or during a Bank Holiday, we remain at your service 24 hours a day and 7 days a week. Although we are not allowed to transfer your loved one immediately into our care, we are still able to support you and offer guidance on the next steps that need to be taken. For a cremation, the doctors at the Hospital will need to complete two sets of cremation paperwork and you will need to register the death before we will be allowed to transfer your loved one to our funeral home. For a burial, the death only needs to be registered.
The information below is a general guideline for registering a death.
We will advise you personally on what needs to be done as your personal circumstances may differ from this general guideline.
To register a death, an appointment will need to be made with the Registrar (in the area where the death occurred) usually within 5 days, and we can make this appointment for you.
You will need to take:
– The Medical Certificate of Cause of Death
– The Medical Card of the deceased, if possible
– Any pension books and documents etc
– The deceased’s Birth and Marriage Certificates (if available)
The Registrar will provide you with a certificate (a green form) which we need to carry out the funeral and to be able to transfer your loved one to our funeral home though we do not need it to make arrangements. Some people like to make the arrangements before collecting the certificate, others choose to bring it with them.
When someone dies unexpectedly or suddenly, the Coroner is informed. Sometimes, a funeral firm will attend the scene of the death and collect the deceased person, however you are not obliged to use this firm for the funeral as they are simply contracted by the Coroner to attend.
In the vast majority of cases, referral to the Coroner occurs simply because the deceased had not seen a Doctor within 14 days, or had been admitted to hospital and died within 24 hours.
Please do not delay in contacting us if a death is reported to the Coroner, as we will be able to provide reassurance and advice.
If you should require any further information or advice at all about the Registration or Coroner’s procedure then please feel free to contact us.
Grief is very distressing, sometimes you tell yourself, that you should be able to cope, but you can’t. You tell yourself that you should be over the loss but you’re not. You are faced with difficult challenges everyday, both practically and emotionally even when you have the support of a loving family. It is normal to feel a wide range of emotions, from the initial hock and disbelief. As time goes on you may find it is difficult to concentrate and organise yourself, or to control your emotions and all of this is normal.
You may often think of the person who died, sometimes painfully, sometimes with pleasant happy memories. You may notice physical changes such as loss of appetite and sleep which are common. You may also become accident prone and susceptible to colds so it is advisable to take care of yourself during this time by eating and resting well. The sense of loss and emptiness can be very difficult but in time you will begin a period of inner healing whereby you start to gain more control of your life and are able to look to the future.
Anger and fear are also part of the mourning process so try not to bottle these feelings up; they go away in time if you talk to someone you can trust. Similarly regret and guilt can also be difficult to deal with so it is important to try and reach a point where you can be realistic about the past. Try not to be too hard on yourself, or anyone else. You may find yourself grieving over previous losses which may have happened many years ago and this is also perfectly normal. There are many people that you can talk to and you may find comfort coming from those whom you never expected to listen. Whilst others may not give you the support you expected from them so try not to let this hurt you. Some people simply do not feel that they know the right things to say or do so they may avoid you. There are many organisations that exist to help you, please ask us or see the Yellow Pages for their telephone numbers.
When there is to be no religious or secular service and mourners will not be attending, we are able to offer the following service:
Collection of the deceased from a local hospital or mortuary, provision of a simple coffin with direct transfer to a local cemetery or crematorium on a day to suit us.
All charges must be pre paid.
This is currently £995.00 plus disbursements